Reference

How carter4d Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you use carter4d, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and device data clarityContact us to update your info

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What We Collect and Why We Use It

carter4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with carter4d, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose to link, whether that's DANA, OVO, or GoPay. We also collect session data automatically: your device type, browser, IP

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address, and pages visited. This data helps us verify your identity, process wallet transactions, and keep your account secure. We do not sell your personal data to third parties. Payment details you enter through DANA, OVO, or GoPay are processed through those respective wallet platforms and
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are subject to their own privacy terms as well as ours. We may share data with service partners where necessary to operate the platform — such as identity verification or fraud prevention — but only under strict data-handling agreements. Data retention periods vary by data type:
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account records are kept while your account is active and for a reasonable period after closure, in line with applicable law. Availability of this service depends on local law and eligible regions. If you have questions about what we hold, see the contact section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Account Security

Your account password is stored in encrypted form. We use SSL on all pages and require OTP verification when you log in from a new device or change your linked e-wallet.

Cookie and Device Data

We use cookies to remember your session and preferred language. You can clear cookies through your browser at any time; this will log you out but does not delete your account data.

Wallet Data Retention

Transaction records tied to DANA, OVO, or GoPay deposits and withdrawals are kept for as long as your account is active and for a defined period after, in line with applicable local law.

Your Right to Request Changes

You can request access to the personal data we hold, ask us to correct inaccurate details, or request deletion of your account and associated data by contacting us through the channels above.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Live Chat Support

Use the live chat widget in your account dashboard to raise a data query. Our support team can log a formal data request on your behalf and escalate it to the right team.

Email Privacy Request

Send a written data access or deletion request via the email address listed in your account settings. Include your registered phone number so we can verify your identity before acting.

Account Settings Panel

Several data preferences — including communication opt-outs and linked wallet visibility — can be managed directly inside your account settings without contacting support.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about data, privacy rights, and how your account information is managed at carter4d. If your question isn't here, reach us directly through live chat or email.

We collect your name, phone number, email address, and the e-wallet you register — DANA, OVO, or GoPay. We also log your device type and IP address during each session for security purposes.

We only share data with service partners who help us operate — like identity verification providers. We never sell your data, and all partners are bound by data-handling agreements before we share anything.

Wallet transactions via GoPay, OVO, or DANA are processed by those platforms under their own security protocols. We store transaction references and amounts, but not your full wallet credentials or PINs.

Yes. Send a request through the email address in your account settings. Include your registered phone number so we can confirm your identity, then we will provide a summary of your account data.

Contact us via live chat or email with a deletion request. After identity verification, we will remove your account data, subject to any retention obligations required by applicable local law.

We use session cookies to keep you logged in and remember your preferences. You can block or delete cookies in your browser settings at any time; doing so will end your current session but won't erase account data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountcarter4d Login InfoCarter4D Banking

How carter4d Handles Your Personal Information

How We Protect and Manage Your Data

Reach Us About Your Privacy Rights

Live Chat Support

Email Privacy Request

Account Settings Panel

Frequently Asked Questions About Your Privacy

01 What personal data does carter4d collect when I register?

02 Does carter4d share my data with anyone outside the platform?

03 How is my GoPay or OVO payment information kept private?

04 Can I request a copy of the data carter4d holds about me?

05 How do I ask carter4d to delete my personal data?

06 Does carter4d use cookies, and can I turn them off?

Privacy Policy

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